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Privacy Policy

At Sky Global Holdings Inc (“SKY ECC”, “we”, “our”), the privacy and confidentiality of your information are our priority. We have created this Privacy Policy to cover:
1. the information (personal information, messages, photos, files, videos, recordings, altogether the “Information”) you enter and share on the various mobile or web services or mobile or web software owned, controlled or offered by SKY ECC and our websites (the “Services”);
2. how your information is protected; and
3. some of the features we have built into the Services to protect your privacy.
This Privacy Policy is incorporated into and is subject to our Terms of Service. Your use of the Services indicates your consent to this Privacy Policy and our Terms of Service. If you do not want to be bound by these agreements, you may not use our Services.
We work very hard to preserve your privacy and security, and we do our best to be as transparent as possible in explaining how your data are protected. Please contact us if you have any questions at privacy@skyecc.com.
WE DO NOT COLLECT INFORMATION FROM YOU
Confidentiality of your personal information
We do not require any ID documentation from you to create a SKY ECC account. Your payments will be by credit card and your credit card information, if you choose to enter it, is held by this third party and not by SKY ECC.
Information saved on your device
We do not have access to any of your personal information, phone numbers and email addresses, and we do not preserve or maintain copies of any content sent by you to another user, including text messages, photographs, or videos.
When accessing the Services, all the information you are entering, including your username, are saved on your device and not on our servers.
You are the only one with access to your Information. You can securely share or delete information at any time. Deleting information from your device eliminates all of the encrypted records from our servers, your phone, and all of the devices of your SKY ECC mobile contacts. Deleted messages cannot be recovered.
Our servers store the encrypted messages that you send and receive only long enough to ensure their delivery to each device associated with your account. Undelivered messages are deleted after 48 hours. Such data is fully end-to-end encrypted with keys, which are, at all the time, in your sole possession. We have no ability to view, monitor, access, or decrypt messages sent between SKY ECC users.
ALL INFORMATION IS ENCRYPTED
Our mobile device management application enables you to communicate through a secured and encrypted channel with the assurance that their confidential information is transferred (whether it be messages, files, photos, recordings) in an encrypted channel that is protected from any malicious attacks or espionage. If you have any question about our encryption system, please contact our privacy officer at privacy@skyecc.com.
Information shared
Encrypted personal information
All the Information entered to create an account is present on your device only, and in encrypted mode. You are the only one to have the key to decrypt the Information. We do not have access to this Information and do not possess the key to decrypt it.
Encrypted communication
All the Information on the Services are transferred in a secured and encrypted channel that you are the only one to have the key to decrypt. SKY ECC, or anybody else than you, cannot have access to your Information without your authorization.
Each message sent to another user, via text or chat, is transferred with a temporary and unique key allowing the Information contained in the message to be decrypted by the selected recipient. Only this recipient has access to the key and is able to read the data contained in the sent message.
All messages are stored in encrypted form on your devices. You choose your own retention policy for your messages by choosing how long a message is viewable before it is deleted (via the self-destruct time for sent messages and manual deletion for your device). Deleted messages cannot be recovered.
Among other features, the SKY ECC application allows you to receive read and deliver notifications, the ability to recreate security keys, encrypt pictures and storage, encrypted saved messages, and participate in group conversations.
If SKY ECC is temporarily in possession of any of your data, such data is fully end-to-end encrypted with keys, which are, at all the time, in your sole possession. We have no ability to view, monitor, access, or decrypt messages sent between SKY ECC users.
HOW WE COMMUNICATE WITH YOU
INFORMATION ON OUR SERVERS, RELATED PARTY, SALE ETC.
Our systems may allow access to the temporary encrypted information on our servers with our related companies, including our parent company, affiliates, subsidiaries, or joint ventures who are also required to honour this privacy policy. However, our related companies will not be able to have access to this encrypted information as only you have the key to decrypt it.
This encrypted information may be shared in connection with a merger, financing, acquisition, dissolution transaction, bankruptcy or proceeding involving sale, transfer, divestiture of all or a portion of our business or assets. If another company acquires our business or assets, that company will have the encrypted information without the key and will assume the rights and obligations regarding such information as allowed by this Privacy Policy.
SAFETY & SECURITY FEATURES IN SECURE APP
We have built safety features into the Services including giving you the ability to:
• block users; and
• ignore new chats from people you don’t know.
When you enter your login authentication on SKY ECC, we encrypt the transmission of that information between the app and the server. We provide physical electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees who need to know that information in order to operate, develop, or improve our Services. As well, when applicable, we have contracts in place with our third-party suppliers that obligate such suppliers to protect the confidentiality of your personal information. You are also responsible for helping to protect the security of your information and having a strong password that you’ve not used in other places is important.
WHEN THIS POLICY APPLIES
This Privacy Policy applies to all the Services offered by SKY ECC, its parent company, subsidiaries and affiliates.
CHANGES AND UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy periodically and this will be reflected by the “Last Updated” date above. As well, we may notify you of changes to this policy through the Services. Please revisit this page to stay aware of any changes. Your continued use of the Services constitutes your agreement to this Privacy Policy and any amendments.
PRIVACY QUESTIONS
If you have any questions, comments, complaints or suggestions, please contact our privacy officer at privacy@skyecc.com.